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Dispute Resolution

Efficiently handle customer disputes with automated workflows and AI-assisted resolution paths.

Streamlined Dispute Management

Our AI-powered dispute resolution system helps financial institutions efficiently handle customer disputes through automated categorization, evidence collection, and resolution tracking while ensuring regulatory compliance.

Business Benefits

  • Reduce dispute resolution time by up to 60%
  • Lower operational costs through automation
  • Ensure regulatory compliance with audit trails
  • Identify fraud patterns through AI analysis

Customer Experience

  • Fast and fair resolution of legitimate disputes
  • Transparent communication throughout the process
  • Secure document submission and verification
  • Dedicated case management for complex disputes

See Dispute Resolution in Action

Watch how our AI assistant Penny handles a dispute from a customer who claims they never took out a loan.

Dispute Resolution

AI-powered dispute handling process

Protect Your Business and Customers

Learn how our AI-powered dispute resolution system can help your organization efficiently handle disputes while maintaining customer trust and regulatory compliance.